Top 5 Tools for Unattended Android Remote Control

Can you make unattended access for Android?

Fortunately, you can make unattended remote access for Android. Android unattended remote control enables users to remotely manage and control their Android devices without requiring physical presence. This capability is invaluable for scenarios such as IT support, overseeing multiple devices, or accessing personal devices from a distance.

In the forthcoming sections, we will delve into five tools for Android unattended remote access in detail. This includes an in-depth exploration of their functionalities, advantages, and drawbacks, and a step-by-step guide to the solutions currently available in the market.

5 options for unattended Android remote control

If you're seeking unattended Android remote control software to effectively manage various Android devices and deliver seamless support to your team or customers, we've compiled a list of five solutions currently available in the market.

Option 1. TeamViewer

TeamViewer stands out as a popular application for remote device access, facilitating smooth desktop sharing, screen sharing, and file transfers across PCs, laptops, and smartphones. It supports a wide range of operating systems including Android, iOS, Linux, macOS, and Windows, and extends its functionality to web browsers for remote connections to PCs or Android phones.

The Android host app further augments this capability by enabling unattended access to Android devices. Installation is straightforward, bolstered by robust security protocols that ensure authorized users can confidently access unattended Android devices.

Pros:

• TeamViewer provides free use for non-business purposes.
• Setup does not require router configuration.
• It boasts an intuitive, user-friendly interface.
• Provides reliable unattended access for Android devices.

Cons:

• Incompatibility with proxy servers can be limiting.
• Requires a high-speed internet connection for optimal performance.
• The free version is not licensed for business use.
• File transfers may be slower compared to alternative applications.
• TeamViewer can be expensive, especially for business licenses.

How to remotely control unattended Android phones and tablets with TeamViewer:

Step 1. Download and install the TeamViewer Remote Control app on your local device (the device from which you will connect to the Android device).

Step 2. Download and install the TeamViewer Host app on the remote Android device (the device to which you want to connect). Ensure to allow the app to display over other apps during installation.

Step 3. Once TeamViewer Host is installed on the Android device, assign the device to your TeamViewer account and assign it an alias (display name). Enter your TeamViewer credentials, choose an alias, and click on "Assign".

Step 4. Once completed, the Android device will appear in your Computers and Contacts list.

Step 5. Launch the TeamViewer Remote Control app on your local device and go to the Computers menu.

Step 6. Log in to your TeamViewer account by entering your credentials and selecting "Sign In".

Step 7. Locate the device group where the Android device is listed and click on the Connect icon (blue arrows).

Step 8. You are now connected to the remote Android device and can begin remotely controlling it.

Option 2. Splashtop

Splashtop for Android is a widely favored remote access solution compatible with Android devices running OS 8.0 or higher. Its straightforward interface necessitates a simple Streamer installation, enabling remote sessions with just a single click.

For unattended remote control Android devices, consider the SOS Unlimited or SOS+10 packages, available within Splashtop Enterprise, Remote Support Premium, and On-Prem packages. These options are tailored for startups and small businesses, catering specifically to IT needs for up to fifty employees.

Key features include real-time viewing of Android screens, collaborative screen sharing, unattended access to Android devices, remote rebooting and reconnection capabilities, enhanced user management, and seamless integration with Professional Services Automation (PSA) tools.

Pros:

• Swift and straightforward installation process.
• Provides fast and reliable unattended remote access.
• Efficiently manages Android devices remotely.
• Facilitates effective and quick file transfers.
• Supports unattended remote access for rugged and IoT Android devices.

Cons:

• Susceptible to occasional downtime.
• Comes with a relatively higher price point.
• Not all features are accessible on the Android platform.
• Limited capacity to deploy multiple accounts on a single device.
• Customer support services from the company may not meet expectations in terms of efficiency.

How to remotely control unattended Android phones and tablets with Splashtop:

Step 1. Download and install Splashtop SOS on your computer and Android phone.

Step 2. On your Android phone, you will receive a session code.

Step 3. Enter the session code on your computer to start the session.

Step 4. You can now remotely view the Android screen and control selected Android devices in real-time.

Option 3. ConnectWise Control

ConnectWise Control, formerly known as ConnectWise ScreenConnect, is a versatile solution designed for remote support, access, and meetings, specifically crafted to optimize business operations seamlessly.

Catering to enterprise-level requirements, ConnectWise Control excels as a robust remote support tool, distinguished by its exceptional capabilities for unattended access. Its communication features ensure smooth support sessions, fostering effective collaboration between support teams and end-users.

Administrators wield extensive control over the platform's appearance, user permissions, and functionalities. With a repertoire of over 100 free extensions and third-party integrations, ConnectWise Control boasts a broad ecosystem that enhances its adaptability and overall value.

Pros:

• User-friendly interface for effortless navigation.
• Competitive pricing that aligns with industry standards.
• Extensive integration capabilities with various solutions.
• Outstanding support from both service and sales teams.
• Swift and convenient remote access.

Cons:

• Lack of support for mobile devices.
• Occasional issues with screen blanking.
• The RMM (Remote Monitoring and Management) tool can be challenging to use.
• Inconsistent software updates.
• The hosted version lacks a recording feature.

How to remotely control unattended Android phones and tablets with ConnectWise Control:

Step 1. Ensure ConnectWise Control is installed on your computer or server where it will act as the host.

Step 2. Log in to your ConnectWise Control instance. Navigate to the Administration section (typically accessible by an administrator). Locate the option for "Unattended Access" or "Access Profiles". Create a new access profile specifically for Android devices.

Step 3. Once the profile is created, you will usually generate an access link. For Android devices, you may need to create a custom installer that includes the necessary settings for unattended access.

Step 4. On the Android device(s) you wish to control remotely, download and install the ConnectWise Control app from the Google Play Store.

Step 5. Open the ConnectWise Control app on the Android device. Log in using your ConnectWise Control credentials. Follow the prompts within the app to configure unattended access. This typically involves entering the access link generated from your ConnectWise Control instance.

Step 6. After configuration, the Android device should appear in your ConnectWise Control interface under the unattended access section. You can now initiate remote control sessions from your ConnectWise Control host computer to the Android device as needed.

Option 4. AirDroid Remote Support

AirDroid Remote Support is tailored for hardware manufacturers, IT integrators, software providers, and frontline workers, offering essential features such as real-time voice chat and screen sharing. These capabilities facilitate effective troubleshooting and remote control access, ensuring swift problem resolution.

Privacy mode enhances security by darkening the screen during Android sessions. Additionally, AirDroid supports message sending and file transfer, streamlining communication and sharing. The augmented reality camera aids troubleshooting by placing 3D markers on objects, while gestures and markup tools simplify screen sharing, making AirDroid Remote Support a valuable tool for remote assistance.

Pros:

• Comprehensive remote control solutions.
• Intuitive user interface.
• Real-time monitoring capabilities.
• Dedicated customer support.
• Cost-effective software solution tailored to specific needs.

Cons:

• Occasional disconnections.
• Slow connection when establishing connections with other systems.
• Inconsistent technical support.
• Confusing security settings.
• Limited availability of advanced remote support features

How to remotely control Android phones and tablets with AirDroid Remote Support:

Step 1. Download and install AirDroid Business on your computer.

Step 2. Download and install AirDroid Remote Support on the unattended Android device.

Step 3. Create an AirDroid account and log in on both devices.

Step 4. Locate the Android device you wish to control in the AirDroid interface and click on "Connect."

Option 5. Zoho Assist

Zoho Assist's Android remote control application allows seamless control over mobile phones, tablets, and other Android devices. You can download it for free from the Google Play Store. Simply search for Zoho Assist and start supporting your Android devices remotely from any location.

Zoho Assist facilitates both on-demand and scheduled remote support sessions. It supports file transfers, session organization, and remote control of devices running Windows, Mac, Linux, Ubuntu, and iOS. Specifically for Android devices, Zoho Assist offers unattended remote access, simplifying remote device management and control.

The software supports navigating across multiple monitors, file transfers up to 2GB in size, and performing diagnostics and power operations on PCs directly from an Android device.

Pros:

• Excellent unattended remote access capability.
• Cost-effective pricing packages.
• Minimal system footprint.
• Easy setup process.
• User-friendly interface.

Cons:

• Configuration for unattended access can be tricky.
• Performance may vary depending on device specifications and network conditions.
• Occasional slow file transfer speeds.
• Compatibility issues with certain Android versions may occur.

How to remotely control Android phones and tablets with Zoho Assist:

Step 1: Visit assist.zoho.com and log in with your Zoho Assist credentials. Click the button at the top right corner of the main window.

Step 2: Choose the appropriate platform listed under Mobile/IoT devices and install the application on your device.

Step 3: Click "Copy" to copy the Unattended Access agent installer link to the clipboard and send it to the other party.

Step 4: On the Android device, open the link provided and download the installer.

Step 5: After installing the application, you'll receive a pop-up notification to enroll your device for unattended access.

Step 6: Visit www.assist.zoho.com and log in again with your Zoho Assist credentials. Navigate to Unattended Access > Deployment > Manage Devices > Add Device.

Step 7: To connect to a configured device, click "CONNECT" next to the mobile device you wish to connect to.

Bonus tip: Securely connect to an Android device

Unattended Android remote control poses inherent security risks for both the device and its owner. These risks include potential vulnerabilities that malicious actors could exploit, leading to serious consequences such as data breaches, identity theft, or unauthorized access to connected systems.

To mitigate security concerns, it is advisable to opt for a reliable remote access tool for attended access to your Android device. This approach allows authorized individuals to provide effective technical support or troubleshooting assistance while maintaining your privacy and control over the session.

One highly recommended secure remote control software for Android is AnyViewer. It is recognized for its robust security features, including end-to-end encryption and two-factor authentication. With your explicit consent, AnyViewer facilitates temporary screen sharing and remote control of Android devices from another Android device, iOS device, or PC. This empowers you to monitor sessions and revoke access promptly when needed.

Step 1. Download and install AnyViewer on your Android device. Open the app and create a new account by tapping "Register now."

Step 2. Download and install AnyViewer on your computer. Log in to the AnyViewer application on your computer using the same account created in Step 1.

Step 3. In the "Devices" section of the AnyViewer application on your computer, select your Android device from the list and click on "Remote control."

Step 4. On your Android device, click "Allow" when prompted and enable "AnyViewer Auxiliary Service" in the Installed Services section.

Step 5. You are now ready to control your Android device from your PC using AnyViewer.

The bottom line

In summary, unattended Android remote control provides essential flexibility for IT support and remote management. Solutions like TeamViewer, Splashtop, ConnectWise Control, AirDroid Remote Support, and Zoho Assist offer varied features to suit different business needs. Whether it's robust security, user-friendly interfaces, or seamless integration, these tools enable efficient remote control and troubleshooting of Android devices. Choosing the right solution involves weighing their strengths and weaknesses to best support organizational efficiency and operational goals.