Answered: What Is the Best Remote Assistance App for Android?

Do you ever need to provide remote support to your Android phone from a PC or to a PC from your Android phone? If you do, read this post. Here we provide you with the best remote assistance app for Android.

Ellie

By Ellie / Updated on December 13, 2024

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Can I control an Android phone remotely?

“What is the best remote assistance app for Android that allows me to remotely control and support my Android phone?”

-Question from Reddit

Android PC

You’ve probably wished at times that you could control your Android phone from your PC to improve work efficiency. Fortunately, accessing your Android phone from a computer is simple. Check out the best alternatives below. In addition, we’ll go over the best way to control a computer from an Android phone.

Best remote assistance apps for Android [2 cases]

This section primarily introduces the best remote assistance apps for Android. You’ll learn how to provide remote support to your Android phone from a PC and to a PC from your Android phone.

Case 1. Remotely support your Android phone from a PC

AirDroid, developed by Sand Studio is one of the best remote access software for Android. It enables you to access Android from an Android, PC, or iOS device. Let’s see how to use AirDroid to remotely control Android phone from PC.

Sign In

On your Android Devices (you want to control):

Step 1. Download the AirDroid Personal App from the app store.

Install Airdroid

Step 2. Launch the AirDroid Personal App and sign in to your AirDroid account.

Step 3. Follow the instruction to complete the permission authority (if you have done this before, the instruction will not display).

Airdroid Permission

On your Computer:

Step 1. Visit the website for AirDroid Desktop Client to download it.

Step 2. Log in using your AirDroid account (the same one that signs in on your Android device).

Step 3. Navigate to the Telescope icon (the third icon on the left menu bar). Choose the phone you want to control remotely. To make the connection, press the Remote Control button.

Remote Control

Step 4. When you launch the Remote Control session, the screen of your Android device will be mirrored to your computer, and you can control it with the keyboard and mouse.

Control Phone from PC

Pros and cons of AirDroid

Pros:
Offer clipboard syncing and text sending feature.
Support remote assistance over the local network and the internet.
Support file transfer between devices.
Support accessing the camera of the Android device remotely.
Cons:
Need a premium version to transfer folders to the remote device.
AirMirror feature takes a lot to start.

 

Case 2. Remotely support your PC from an Android phone

If you need to remotely support a PC from Android, you’re recommended to use the best app for remote assistance Android AnyViewer. It allows users to remotely control their PCs from their Android devices and provide remote assistance at any time they need.

On the PC (you want to control):

Step 1. Download, install, and launch AnyViewer on the computer.

Download Freeware Win PCs & Servers
Secure Download

Step 1. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

 Step 3. Fill in the signup information.

Sign Up for AnyViewer

Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you’ve logged in to. 

Free Editions

On your Android phone:

Step 1. Download AnyViewer for Android on the Android device.

Step 2. Log into the account you’ve signed up for above.

Log In

Step 3. The devices that have been logged into the same account will be displayed on My devices list.

My Devices

Step 4. Tap your target PC and tap One-click control to quickly connect to the PC.

Operations

Step 5. Then you can fully control the remote PC from the Android device.

Horizontal

Note: AnyViewer also supports iOS devices, which means you’re able to remotely access a PC from iPhone or iPad.

Pros and cons of AnyViewer

Pros:
Offer free service.
Support remote assistance over the local network and the internet.
Support iOS devices as well.
Provide thoughtful on-screen features, like Power Management.
Cons:
File transfer between Android devices and PCs is not supported at present.

 

The bottom line

This post primarily introduces 2 remote assistance apps for Android. One is the AirDroid, used to remotely control an Android phone from a PC, the other is AnyViewer, used to remotely control a PC from an Android phone. Choose according to your needs.