[Answered] Is Remote Assistance Available on Windows 10 Home?

Is Remote Assistance available on windows 10 Home?

“Hello everyone. I have a question. Yesterday I tried to use Remote Assistance to remote into my friend’s PC on my Windows 10 Home. But I didn’t find it at all. Is Remote Assistance available on Windows 10 Home? Or it’s a problem with my PC?”

Sorry, the answer is No!

Hey friends. Don’t be sad. It’s none of business with your PC. I bet who uses Win10 Home Edition will have this confusion. Actually, Remote Assistance, the same as Remote Desktop, is available on Windows Pro Edition but not in Windows 10 Home Edition. If you are finding a way to possess it, keep reading and you can get what you want. 

2 ways to offer remote assistance from/to Windows 10 Home

Although we can’t use Remote Assistance on Windows 10 Home edition, we can do something to make our PC available to Remote Assistance. Here are 2 useful solutions for you.

Solution 1. Upgrade Windows 10 Home to Pro

As we said above, Remote Assistance is available on Windows 10 Pro Edition. Therefore, we can upgrade our Windows Edition to Pro.

Step 1. Press Win + I to open Settings, and then click on “Updates & Security”.

Step 2. Scroll Down and find “Activation” and then click on “Go to the Store”.

Step 3. Buy the genuine license of Windows Pro.

Step 4. After that, you’ll get the product key. Return to the interface and click on “Change product key” and then click on “Next”.

Step 5. Then you can get “Edition upgrade completed”. Click on “Close”.

Step 6. Now you can check your edition. It is turned out to be the Windows Pro version. Now you can use Remote Assistance by searching in the search box.

Solution 2. A free alternative for Remote Assistance on Windows 10 Home

After upgrading Windows Home Edition to Pro Edition, Remote Assistance is available now. However, the price of the product key is too high, which is hard to afford for many people. And some users complain that they meet with “Allow Remote Assistance to this computer grayed out”. So, is remote assistance available on windows 10 Home for free and with less error?

Actually, it is. To realize remote support on Windows 10 Home for free, we recommend a totally free and professional enough way to help you realize remote assistance--- AnyViewer. Click on the blue button to get AnyViewer and follow me to operate.

Step 1. Install AnyViewer on 2 PCs. Sign up and fill in the information to create an AnyViewer account. Once logged in, the PC will be assigned to the account automatically. (If you sign up on the official website, you can log in directly.)

Step 2. After logging in, you can see your interface in the following picture. 

Step 3. Go to the “Connect” tab, and then you can see the device ID. Ask your friends or family member to tell you the device ID of the host PC.

Step 4. Enter the device ID of the remote PC and then click on “Connect”.

Step 5. For the 2 options, choose the first one “Send a control request to your partner”, and then click on “OK”.

Step 6. There will be a pop-up window on the host PC. Click on “Allow” to receive remote support. And then the connection will be realized.

Note: Are you looking for how to offer Remote Assistance without permission? Actually, it’s kind of easy. Log into the AnyViewer account on the host PC, and then go to "Device" on the local PC, locate and click the PC that you need to control. And then click "One-click control" to achieve a remote connection with one click. 

Conclusion

Is Remote Assistance available on Windows 10 Home? In this post, we answer the question and show you the way to use Remote Assistance on your PC by upgrading the version. However, if you mind the expensive charge, we strongly recommend AnyViewer for your remote support on Windows 10 Home.