How do I transfer files using Windows Remote Assistance?

“Despite the fact that some online tutorials claim it’s possible, I can't figure out how to transfer files using Windows Remote Assistance. There is no setting for it, and Ctrl+C and Ctrl+V/mouse right-click to copy and paste does not work.

-Question from Superuser”

Windows Remote Assistance file transfer, can or can’t?

Unfortunately, the answer is can’t. According to official information, Windows Remote Assistance for Windows 7 and later doesn’t support file transfer anymore, which means you are unable to perform Remote Assistance file transfer on Windows 7 or later. The file transfer feature is only available in Windows XP and Windows Vista.

If your computer is running an OS other than Windows XP and Windows Vista, you need to find a Windows Remote Assistancealternative to transfer files between computers.

Windows Remote Assistance alternative: Transfer files with AnyViewer

If you can’t transfer files using Windows Remote Assistance, the workaround for you is to choose a Windows Remote Assistance alternative, for example, AnyViewer, the free remote access software with a file transfer feature. Why should you choose AnyViewer among other options?

Compatible. It applies to multiple Windows versions, from Windows 7 to Windows 11, Windows 2012 R2 to Windows 2022.

Unattended. It supports unattended remote access and unattended file transfer.

File transfer size. For a free account, the max size of a single fileis100 MB and the max number of files to be transferred at one time is 100.

File transfer speed. The max file transfer speed for a free account is 500 KB/s. According to user feedback, the actual transfer speed is normally faster when the two devices are on the same network.

Step 1. Download, install, and launch AnyViewer 3.0 or above on both Windows computers. If your version is lower, please upgrade first. 

Step 2. On the Controller computer, go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Step 3. Fill in the signup information.

Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you’ve logged in to. 

Step 5. Choose your target computer, and then click File Transfer.

Step 6. Then a File Transfer dialog box will appear. You’re able to transfer files between devices freely by clicking the arrows after choosing the target files. You can also double-click the target file to achieve transfer.

Notes:✎...

To transfer files more freely, it is highly recommended to upgrade your account to a professional or enterprise plan. Here are what a professional or enterprise plan can bring to you:

Faster file transfer speed. Transfer speed for a free account is 500 KB/s, and for a paid account is up to 10 MB/s.

Increasing numbers of files are being transferred at once. For a free account, 100 files can be transferred at a time; for a paid account, this number is unlimited.

Larger size of a single file that can be transferred. The maximum size of a single file that can be transferred for the free account is 100 MB, and for a paid account is 1 TB.

Closing words

This post primarily focuses on answering the question of whether it is possible to perform Windows Remote Assistance file transfer. Unfortunately, it is only possible for Windows XP and Windows Vista, not possible for other Windows versions.

But don’t worry, you can use another remote desktop software to transfer files remotely, for example, AnyViewer. With it, you can achieve file transfer with ease.