Introduce

Bigscreen Remote Desktop is a popular tool that allows users to access and control their computers remotely. It’s widely used for its versatility, whether you need to manage files, work from home, or provide technical support. But as with any software, it’s not without its quirks. Many users find themselves frustrated when they encounter the dreaded “Bigscreen Remote Desktop not working” issue.

What then is the root of this issue, and how can it be fixed? Let’s dive into the details and get your remote desktop working smoothly again.

Why Bigscreen Remote Desktop not working?

There could be several reasons why your Bigscreen Remote Desktop isn't functioning correctly. Common causes include network issues, outdated software, compatibility problems, or incorrect system settings. By understanding these potential problems, you can quickly identify and resolve the issue.

• Network Issues: It's possible that your internet connection is erratic or sluggish. Both the local and remote machines need a reliable connection to establish and maintain a session.
• Firewall Restrictions: Sometimes, firewalls block the necessary ports or applications, causing connection issues.
• Software Glitches: Outdated software or bugs can prevent successful connections. Always ensure that both your remote and local software are updated to the latest versions.

How to fix Bigscreen Remote Desktop not working [4 methods]

If you’re dealing with Bigscreen Remote Desktop not working Windows, don’t worry—there are steps you can take to fix it.

Method 1. Checking Network Settings

Start by checking your network settings. Make sure there are no interruptions and that your internet connection is steady. If you’re on Wi-Fi, try switching to a wired connection to see if that resolves the issue.

Method 2. Updating Software and Drivers

Next, make sure that all your software and drivers are up to date. Check for updates for Bigscreen Remote Desktop, your operating system, and your device drivers. Updating can often resolve compatibility issues that cause the software to malfunction.

Method 3. Restart Bigscreen and Your Device

Sometimes, a simple restart can resolve connection or performance issues. Restart both your local and remote devices to refresh the system and clear any temporary glitches. You just need to open the Start menu and from the menu, select "Restart" after clicking the "Power" button.

Method 4. Reinstalling Bigscreen Remote Desktop

If updating doesn’t solve the problem, consider reinstalling Bigscreen Remote Desktop. This can assist in restoring any corrupted settings or files that may be the root of the problem. Before proceeding, make sure you have a backup of any crucial data.

AnyViewer: Best free Bigscreen Remote Desktop alternative

If troubleshooting doesn’t resolve your issues, or if you’re looking for a different solution, there is the best alternative worth considering. When it comes to remote desktop tools, AnyViewer is often recommended as a strong alternative to Bigscreen Remote Desktop. Known for its user-friendly interface and reliable performance, AnyViewerstands out in the crowded remote access software market. AnyViewerprovides several advantages over Bigscreen, including:

In addition, AnyViewer offers a free version for both personal use and business users, with a wealth of features and permissions to meet user needs. As an all-in-one software, AnyViewer also provides users with screen sharing, file transfer, multi-session, screen wall, multi-monitor support, and more, making it the best choice for both personal and business users. AnyViewer is very simple to use, so let's see how easy it is to enable remote desktop access:

Step 1. Download and open AnyViewer on both devices. To establish a new account, select "Sign up" after clicking "Log in". Make sure to use the same account for logging in on both devices.

Step 2. Once logged in, your device will automatically connect to your account.

Step 3. Go to the "Devices" tab, select the device you want to access, and click "One-click control" to enable unattended remote access.

★Tips: To get the most out of your AnyViewer Professional or Enterprise plan, consider these tips:

Use Privacy Mode to control remote devices securely and privately.

Benefit from faster file transfer speeds.

Connect to multiple devices with a single click.

Manage several devices at once from one computer.

Organize devices into groups for efficient oversight.

Enjoy enhanced image quality for a clearer, more detailed remote view.

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Conclusion

Encountering issues with Bigscreen Remote Desktop not working can be frustrating, but there are several effective solutions to try. By checking your network settings, updating software and drivers, and restarting your devices, you can often resolve common problems. If these steps don’t fix the issue, reinstalling Bigscreen might help. Alternatively, consider switching to AnyViewer, a highly recommended solution that offers superior performance, enhanced security, and an intuitive user interface. Whether you're troubleshooting or exploring new options, addressing these issues ensures a smoother remote desktop experience.