Remote Desktop can’t find the computer. This might mean that… error occurs? Read this post to realize why it occurs and how to fix the RDP error.
"When I try to connect to a desktop from my laptop, I keep receiving the message - Remote desktop can't find the computer "x". This might mean that "x" does not belong to the specified network. Verify the computer name and domain that you are trying to connect to. Both two PCs are with Windows 10 Professional. It used to work normally. Is there anybody who knows how to fix it?"
Remote Desktop can't find the computer isn't a rare error when you access a remote computer over RDP. When it occurs, it means that the target remote PC isn't open, the name that you have input is wrong, the DNS cache stores a wrong IP address, the host file of your PC doesn't have the correct entry for the RDP server, or the remote desktop credentials are invalid.
First of all, you should make sure that the remote host computer is turned on as you can't connect to a computer when it is turned off. If you can confirm that the remote target PC is open, you can go to the following ways to fix the RPD error on Windows 10 and Windows 11/8/8.1/7.
If you have input the wrong name of the remote computer, of course, you'll get Remote Desktop can't find the computer error. To find the computer name for Remote Desktop, do as follows:
Step 1. On the host computer, right-click This PC and choose Properties.
Step 2. In the pop-up window, you can see the computer name of the host computer for Remote Desktop.
If you don't want to input the computer name of the host PC, you can replace it with the IP address for Remote Desktop.
Step 1. On the host computer, in the Search box, input Command Prompt, right-click it, and choose Run as administrator to run Command Prompt as administrator.
Step 2. Input ipconfig and type Enter. Then, you can see the IP address of the host computer.
As mentioned above, Remote Desktop can't find the remote computer can be caused by DNS cache. Flush the local DNS cache to see whether it is fixed.
Step 1. On your local computer, in the Search box, input Command Prompt, right-click it, and choose Run as administrator.
Step 2. In the Command Prompt interface, input ipconfig / flushdns and press Enter key.
If the local host file has no RDP entry, you can manually add it to fix the issue. Look at how to perform the task:
Step 1. Run Command Prompt as administrator, type
Notepad C:\Windows\System32\drivers\etc\hosts and press Enter to open the system host file. Or open Windows Explorer and go to C:\Windows\System32\drivers\etc\hosts to open the host file.
Step 2. In the file, add the hostname of the server and press Ctrl + S to save the change.
Step 1. Press Windows + R, input regedit, and click OK To open Registry Editor.
Step 2. Navigate to the following path:
HKEY_CURRENT_USER\Software\Microsft\Terminal Server Cleint\Default
Step 3. Locate MRU entries and delete them.
If the five solutions are not working for the Remote Desktop can't find the computer that does not belong to the specified network issue on Windows 11/10/8.1/8/7, you can resort to a free alternative to Remote Desktop, AnyViewer.
It is fast remote access and remote support utility. It requires no computer name and IP address of the remote computer, saving you from inputting the wrong name/IP address completely. With it, you can perform one-click unattended access from one computer to another easily and quickly. Now, get it by clicking the following button and do as the prompts.
☞ Note: If you need to control a computer from iPhone/iPad or Android device rather than another PC, you need to download AnyViewer iOS app from Apple Store or AyViewer Android app from Google Play.
Step 1. Install and fire up AnyViewer on both devices. Create an AnyViewer account from its official website or on the software.
Step 2. Log into the same account on both devices. Once logged in, the device will be assigned to the account automatically.
✍ Tip: One-click control is only available between assigned devices; free account supports assign up to 3 devices. To assign more devices to your account, you can upgrade to Professional or Enterprise plan. After upgrading, you can enjoy more features, including high-image quality, privacy mode, etc.
Step 3. On your local PC, go to Device and find out the remote computer that you want to access, click it and choose One-click control.
Immediately, the remote connection is established. And you can take operations as if you were in front of the remote computer.
It's common to encounter the Remote Desktop can't find the computer error whether the computer is running Windows 11,10, 8.1, 8, or 7. And there are possible to get other errors like Remote Desktop can't connect to the remote computer for one of those reasons...It's troublesome to try kinds of fixes and ways do not always work. Thus, it's highly recommended to switch to another professional and reliable remote access software, AnyViewer.
