Encountering difficulties in activating privacy mode during remote sessions? Discover the reasons behind this issue and follow a comprehensive guide to rectify it. Explore an alternative remote access solution that offers enhanced features and cost-effectiveness.
When I was trying to activate Privacy Mode on a remote session using a certain remote desktop application, I noticed that the option was grayed out. Why is this happening and how can I resolve it?”
- Question from Reddit
Privacy Mode is a functionality aimed at enhancing privacy and security during remote sessions. When Privacy Mode is unavailable on the remote screen, there could be a couple of reasons behind it.
The primary reason could be the absence of a valid license that includes the Privacy Mode feature. Privacy Mode typically comes with premium licenses only, so if you're using a free version of the application, you might find this feature disabled.
Another reason might be the lack of unattended access settings configured within the application. Privacy Mode often requires unattended access to be enabled for it to function properly.
Once you've identified the reasons behind the disabled Privacy Mode, the solutions become clearer. First, ensure that you possess a commercial license that includes the Privacy Mode feature. If the Privacy Mode option remains inaccessible despite having a commercial license, proceed to enable unattended access. Here's how you can do it:
Step 1. Launch the remote desktop application on the device you intend to connect to and navigate to the Settings.
Step 2. Locate the Security section and click on Unlock Security Settings.
Step 3. Set a password for unattended access by clicking on Set password. Choose Unattended Access under Permission Profile and click Apply.
Step 4. Upon establishing a connection to the remote device from your local device via Unattended Access, the remote screen will remain blacked out, with mouse and keyboard input blocked.
Step 5. If you navigate to the Permission settings, you should find the Enable privacy mode option available for activation.
You'd better choose another remote desktop tool that is worth the money you spend. AnyViewer is the remote access software providing users with Privacy Mode. It has the following benefits:
Step 1. On both computers, download, install, and launch AnyViewer. Go to Log in on the Controller computer, and then click Sign up (if you have already signed up on its official website, you can log in directly).
Step 2. Fill out the signup form.
Step 3. You should now see that you have successfully logged into AnyViewer. Your device will be assigned to the account to which you have logged in automatically.
Step 4. Sign in with the same AnyViewer account on both computers, then click the One-click control for unattended remote access.
In conclusion, this guide provides a step-by-step approach to resolving the unavailability of Privacy Mode in a certain remote desktop application. Additionally, it suggests exploring AnyViewer as a more cost-effective alternative to the application, considering its fewer restrictions and competitive pricing.